Video Interviewing Software - Tazio vs HireVue

Tom Stroud By Tom Stroud on 12.03.2018
Graduate video interview in progress

HireVue is undoubtedly one of the best known and most respected video interviewing companies. So how does their product compare with Tazio?

In this article, we take a look at HireVue's current offering, their main features and benefits, and see how they compare with Tazio.

If you're comparing video interviewing platforms for use in recruitment, this article answers essential questions like:

  • What does HireVue offer?
  • What are their strengths?
  • What are their weaknesses?
  • What type of service can you expect?
  • How much do they cost?

A brief history

HireVue was founded in 2004 in Salt Lake City, Utah USA by Chip Luman and Mark Newman. Since 2008, they have raised $93m from a number of private equity firms including Sequoia Capital. They have since grown strongly and now have more than 600 customers and 500 employees. In the video interviewing space, they are the "big beast".

What they offer

They offer both live and on-demand video interviewing and have recently introduced assessments which use artificial intelligence (AI) to evaluate candidate's answers and rank them. They also have a scheduling tool and a coding assessment tool.

Regarding video interviewing, Tazio and HireVue appear to provide very similar functionality. Both offer branded landing pages, introduction and closing videos, random questions, flexible question timing and mobile apps. However, Tazio doesn't offer live interviews.

Both companies technology platforms are mature and as a result have proven to be stable, scalable and capable of handling thousands of concurrent users. We believe HireVue's technical support to very good, and they offer 24/7 support for candidates experiencing problems.

HireVue will create bespoke landing pages for customers which replicate the look and feel of an employer careers site. Tazio also offers this service for customers looking for a customised design. However, our built-in branding template designer allows most customers to create their own branded landing pages free of charge.

When it comes to reporting and analysis, at the moment, we feel HireVue has a slight advantage. However, this is something we are currently addressing with the development of new interactive graphs and improved data visualisation.

What sets them apart?

They make big claims for their new AI candidate screening. We've heard mixed reviews of their AI-powered assessments with some customers raving over them, while others are a little more sceptical.

They analyse the verbal response, intonation, and nonverbal communication of candidates, use machine learning algorithms to then predict a potential employee's skills, fit and future job performance. They claim to be able to accurately assess a candidate's suitability for a role based on how they answer five to six questions.

We have also been researching the potential of using AI and machine learning to predict future performance of candidates. However, our approach is slightly different. While HireVue is using only video questions, we believe by combining video analysis with psychometric, aptitude or behavioural assessments, we can achieve higher accuracy and greater consistency.

So far, we've been able to achieve a fair degree of accuracy in our predictions. However, at the moment we don't feel comfortable this is sufficiently accurate and robust to launch the product for customers to use.

Where we differ

The main differences appear to be Tazio's ability to combine a broader range of question and response types. This allows you to create your own SJTs, aptitude or skills tests, then combine these with a video interview to make a single, more efficient hybrid assessment.

We also feel the HireVue platform offers less flexibility if you want to change things like branding, text for automated emails and reporting yourself. It seems, like many other large technology vendors, while you can customise their software to meet your requirements, you may have to pay extra, and it can take a lot longer.

Our approach has always been to, where ever possible, give you the tools to do things yourself. There are some areas, such as advanced assessment logic for example, where we still need to do this for you due to its complexity.

Overall, because of the way we have designed Tazio to be easily modified to suit each customers requirements, most customisation can be achieved quickly and at no extra cost.

How do the costs compare?

HireVue doesn't publish pricing on their website, so it's difficult to compare like for like with Tazio. From talking with partners who use both Tazio and HireVue, they report that HireVue is considerably more expensive. Given their focus on enterprise customers and their position in the market, this is to be expected.

Although we have a great many enterprise customers too, we also aim to make Tazio affordable to smaller companies and offer excellent value for money to all our customers. Importantly, as a smaller and leaner business, we believe we can be more agile and responsive.

Overall, our pricing structure is more transparent, and we like to think offer better value for money and return on investment. There's little doubt, for a large enterprise customer, HireVue offers a great product and the kind of account management and technical support you would expect from a large technology vendor.

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