Contact Centre Recruitment

Tazio’s innovative approach to contact centre recruitment combines role specific tests; numerical and verbal reasoning, error checking and data processing with a short video interview to streamline your recruitment process and reduce cost per hire.

Our mobile friendly assessments, tests and video interviews let you quickly sift and rank huge numbers of applications to efficiently identify the most suitable candidates.

The Tazio online assessment platform provides exceptional reliability, extensive branding and easy integration with applicant tracking systems, reducing recruiter administration.

The key benefits

Reduced time to hire

Improved candidate experience

More efficient use of recruiters time

Lower cost per hire

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Products for contact centre recruitment

Aptitude Tests

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Aptitude tests are the most objective and reliable way of measuring an individual's ability to complete specific tasks.

They can test verbal or numerical reasoning, knowledge, skills and comprehension. Aptitude tests help you predict how well suited someone is to meet the demands of a role, and how quickly they will learn new skills.

Realistic Job Previews (RJPs) are a fantastic way to give candidates an overview of a “ day in the life ” of a particular role or your organisation more widely.

Tazio creates engaging and immersive realistic job previews which excite and educate candidates.

Realistic Job Previews

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Talk to an expert

To find out how we can help with your Contact Centre Recruitment call us on 02922 331 888

Situational Judgement Tests

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Situational Judgement Tests (SJTs) are a highly effective and increasingly popular way to predict the performance of prospective employees.

Tazio works with a group of highly experienced occupational psychologists to create bespoke SJTs for recruitment and employee development.

Video interviewing is a fantastic way to assess candidate soft skills, motivation and culture fit. Video interviews are more convenient for candidates and recruiters than telephone interviews.

Our scaleable, mobile friendly and fully branded video interviewing software is feature-packed and user-friendly making it ideal for volume recruitment.

Video Interviewing

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Ready to talk to us?

We're always happy to discuss your requirements and offer some fresh thinking, all without obligation.

To talk to us about your contact centre recruitment challenges, call us on 02922 331 888, email us at or complete the enquiry form and we'll get in touch.

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